> For the complete documentation index, see [llms.txt](https://docs.ecosuite.io/user-guide/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ecosuite.io/user-guide/modules/events/creating-a-service-request.md).

# Creating a Service Request

Service Requests are created when work needs to be performed in the field to address [Events](/user-guide/modules/events.md).  Service Requests are then sent to your preferred O\&M provider to get any issues related to the Events resolved. A Service Request contains all the information that an O\&M provider will need to get the onsite job completed.

<figure><img src="https://3629832110-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FYtoTiPa31rO0d5wf1iTW%2Fuploads%2FlxkGPQvGo67jXLMuUUB1%2Fimage.png?alt=media&amp;token=a5367c6c-fc23-4a82-b9b7-de95a9ad7a8d" alt=""><figcaption><p>Creating a new Service Request</p></figcaption></figure>
